Privacy Policy

Effective Date: December 2025
Website: https://www.mriridatravel.com
Company: MRIRIDATRAVEL (or your legal company name)
Contact Email: support@mriridatravel.com
Address: [Insert your business address here]

At MRIRIDATRAVEL, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect your data when you visit or interact with our website.

1. Who We Are

MRIRIDATRAVEL is an online travel agency providing curated tours, travel packages, and booking services for Morocco. Our website, https://www.mriridatravel.com, offers travel information, booking features, and customer support to travelers worldwide. Our registered business contact information is listed above for any privacy-related inquiries.

2. Personal Data We Collect and Why We Collect It

We collect different types of personal data depending on how you interact with our website:

a. Personal Identifiable Information

When you make a booking, sign up for updates, or contact us, we may collect:

Full name
Email address
Phone number
Billing and payment information
Travel preferences
Purpose: To process bookings, respond to inquiries, send confirmations, and deliver customer service.

b. Transactional Data

During bookings and purchases, we collect:

Booking details (travel dates, package selected)
Payment confirmations (transaction IDs)
Purpose: To complete and manage your reservations, process payments, and provide receipts.

c. Technical Data

Automatically collected when you visit the site:

IP address
Browser type and version
Operating system
Device information
Cookies and usage data
Purpose: To optimize website performance, analyze trends, and provide personalized content.

d. Sensitive Data

We do not intentionally collect sensitive personal data such as racial or health information unless you voluntarily provide it for a specific travel requirement.

3. Comments and User-Generated Content

If commenting or leaving a testimonial/review, we may collect:

Name
Email address
Content of the comment/testimonial
This information may be publicly displayed on the site if you consent. We do not use this data for marketing without explicit permission.

4. Media Uploads

Users may upload images or files (e.g., profile pics, travel images). Uploaded media becomes accessible publicly and may contain metadata. Do not upload sensitive information.

5. Contact Forms

When you submit a contact or inquiry form, we collect:

Name
Email address
Message content

We may retain form submissions for up to 6 months to provide support, enhance service quality, and address follow-ups. We do not share contact form submissions for marketing unless you opt in.

6. Cookies

We use cookies and similar tracking technologies to improve your experience. These may include:

Essential cookies – Required for site functionality (login, booking process)
Analytics cookies – For understanding user behavior (e.g., Google Analytics)
Advertising/third-party cookies – From embedded content or social media

You can manage cookie preferences via your browser settings or opt-out of analytics tracking where applicable.

7. Analytics

We use analytics tools that may collect aggregated usage data. These tools help us understand performance and trends. Some tools may provide opt-out options, which we link to in our cookie banner.

8. Who We Share Your Data With

We may share personal data with:

Travel partners and tour operators for booking logistics
Payment processors (e.g., credit card gateways) for payment completion
Cloud services or hosting providers for secure data storage
Email service providers if you opt into newsletters

We do not sell your data to third parties. Where possible, we link to the privacy policies of partners or processors so you can review how they protect your information.

9. How Long We Retain Your Data

We retain personal data on the following basis:

Data Type	Retention Period
Contact form submissions	6 months
Booking and transactional records	10 years
Analytics records (aggregated or anonymized)	12 months
Marketing consent records	Until opted out

10. Your Rights Over Your Data

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of data (subject to business obligations)
Withdraw consent for marketing at any time
Object to data processing in specific situations

To exercise these rights, contact us at support@mriridatravel.com.

11. Where Your Data Is Sent

Some data may be transferred to servers or service providers outside your country of residence. We implement safeguards (standard contractual clauses, compliance checks) to ensure these transfers meet applicable legal standards.

12. How We Protect Your Data

We employ technical and organizational measures such as:

SSL encryption
Secure servers and firewalls
Restricting access to authorized personnel
Staff data protection training

However, no online system is 100% secure — we continually improve our safeguards.

13. Data Breach Procedures

In the event of a data breach, we:

Identify and contain the breach
Notify affected users if required by law
Report to relevant authorities
Take steps to prevent recurrence

14. Data from Third Parties

We do not purchase data from third parties but may receive aggregated data from analytics services, social platforms, or travel partners to optimize user experience.

15. Automated Decision Making

We do not use automated profiling or decision making (e.g., credit decisions) on user data.

16. Regulatory Disclosure Requirements

If your travels involve travel laws or regulations in specific regions, additional notices may apply. We will display required disclosures when applicable.

17. Contact Information

For privacy inquiries, data requests, or concerns:

Email: support@mriridatravel.com
Address: [Insert business address]
Privacy Officer: [Insert name if required by law]

By using our website and services, you agree to the terms of this Privacy Policy. We may update this policy from time to time — the Effective Date at the top reflects the latest version.