Tour Information & Policies
Booking & Payment
A deposit of 50% is required to secure your
reservation. The remaining balance must be paid no later than
30 days before the tour start date.
Cancellation Policy
- 30 days or more before departure:
Full refund of the deposit.
- 15–29 days before departure:
50% refund of the total tour price.
- 14 days or fewer before departure:
Non-refundable.
If the company cancels the tour due to unforeseen circumstances,
guests will receive a full refund or may choose to reschedule.
Inclusions
The tour price includes:
- Private transportation
- Accommodation throughout the tour
- Breakfasts and selected dinners
- Guided visits
- Entrance fees specified in the itinerary
- Camel trekking experience
- Desert camp accommodation
Additional activities not specified in the itinerary are charged
separately.
Exclusions
The following are not included in the tour price:
- International flights
- Travel insurance
- Personal expenses
- Lunches and beverages
- Optional activities
- Gratuities and tips
Travel Insurance
All participants are strongly encouraged to purchase comprehensive
travel insurance covering medical emergencies, trip cancellation,
and lost luggage.
Health & Safety
Guests are responsible for ensuring they are physically able to
participate in the planned activities and must inform the company
of any relevant medical conditions before departure.
The company follows applicable local safety regulations and
reserves the right to adjust the itinerary when necessary due
to weather, road conditions, or other safety concerns.
Accommodation Policy
We carefully select riads, hotels, and desert camps to provide
a comfortable and authentic Moroccan experience. If a selected
accommodation is unavailable, a comparable alternative of
equivalent quality will be arranged.
Luggage Allowance
Each traveler may bring one suitcase and one small carry-on bag.
During the desert camel trek, large luggage will be transported
separately by vehicle.
Tour Modifications
Minor itinerary changes may be necessary for operational reasons.
Significant changes will be communicated to guests in advance
whenever possible.
Conduct & Respect
Guests are expected to respect Moroccan culture, local traditions,
applicable laws, fellow travelers, and the environment.
The company reserves the right to deny continuation of the tour
to any participant whose behavior endangers others or seriously
disrupts the group.
